Ordering, payment and delivery procedure:

Once you have created an account you may select items to go into your shopping cart, when you check out you will be asked for your delivery address.

You may then select your payment type, direct credit or MasterCard or Visa.

Due to the large nature of product on our website we cannot guarantee that all pieces are in stock, although we do our very best to keep the website updated.

Interior Design Online significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to your door, anywhere in New Zealand.

We will email a confirmation of receipt of your order and will again confirm with in  24 hours that the item is in stock and a freight price. Once you have accepted the freight price by return email or phone your credit card will be charged for the freight amount or payment will be required by direct credit. If you decide not to continue with the transaction due to the item being out of stock or unacceptable freight costs your payment will be refunded in full. Note items that are out of stock can generally be ordered in or new shipments may be arriving.

For custom made items we will liaise with you over the phone or email regarding fabrics, dimensions etc. Payment for these pieces can be made by direct credit or credit card over the phone.

Allow 5 - 20 days for delivery for an item, we will do our best to give you an estimated time of arrival on your order.

Please note a contact phone number must be provided on the delivery instructions so our driver can contact you prior to the delivery to ensure someone is home.

If you have any queries please phone on the numbers below or email us and we will reply promptly

09 520 1534

or

0800 436 654

info@interiordesignonline.co.nz